In response to COVID-19 patient and visitor restrictions are in place. Entrances have been reduced and screening is in effect. Please visit our COVID-19 information page for up to date guidance and information.
IWK Health is committed to protecting the privacy of your personal health information, in accordance with Nova Scotia’s Personal Health Information Act (PHIA).
Access to your personal health information is available to those who need to know in order to provide care, including: physicians, nurses, technicians, therapists and other health professionals. They are responsible for following Nova Scotia’s Personal Health Information Act (PHIA).
In collecting, using or disclosing your personal health information, we take measures to ensure the privacy and confidentiality of the information is protected in accordance with the Personal Health Information Act (PHIA). This Privacy Statement provides a brief description of IWK Health’s practices for the collection, use and disclosure of personal health information.
The personal information we collect may include:
The Qmatic Scheduling system collects your name, date of birth, phone number, and email address for the purpose of scheduling a visit for laboratory and x-ray services. We will use this information to contact you regarding your appointment and for identification upon presentation for your appointment.
We collect personal health information directly from you or from the person acting on your behalf. Sometimes, we ask other health professionals or health care organizations involved in your care for your personal health information. This helps us provide care to you. We may collect personal health information from other sources, if the law allows or with your consent. Personal health information may be collected and stored in different ways. This includes your paper chart, electronic file and images.
We use and disclose your personal health information to:
You may withdraw or withhold your consent for the following uses and disclosures of health information. We will do what we reasonably can to meet your wishes.
You have the right, subject to some exceptions, to
You can find information about how to make requests for your personal health information from us on the IWK website (Privacy and Confidentiality). To learn more about how to access your health information, how we protect your personal health information or to express a concern about privacy and confidentiality, email: Privacy@iwk.nshealth.ca