In response to COVID-19 patient and visitor restrictions are in place. Entrances have been reduced and screening is in effect. Please visit our COVID-19 information page for up to date guidance and information.
No matter which option you choose, the Medical Reference Number (“K” number) will be required. Your K number is located on your Invoice, in the “Terms of Payment” message. If you have trouble locating the K number, please email for assistance at: accountsreceivable@iwk.nshealth.ca or clientsreceivable@iwk.nshealth.ca.
Payment Options:
Payee: | IWK Health Centre |
Mail to: | IWK Health Centre |
Attention: | Patient Finance Liaison Group |
5850/5980 University Avenue PO Box 9700 Halifax, NS B3K 6R8 |
Residents of Nova Scotia
As a resident of Nova Scotia, most services are covered by our provincial health coverage when you provide your MSI Health Card. However, certain procedures, supplies, or preferred accommodation (semi-private and private are NOT covered by MSI) are not eligible for payment by MSI. If you have private insurance, it is important to understand your coverage before you register. For example, some insurance plans only cover semi-private rooms, not private. Please confirm what your insurance covers prior to registration.
At registration, you will be required to present your up-to-date MSI card and/or proof of private insurance. As part of your hospital visit, if you incur uninsured expenses, you will be required to present a credit card to pay for all amounts which are not covered by MSI or your private insurance. If you do not hold private insurance, certain expenses must be prepaid before your visit.
Non-Residents
As a Canadian citizen who holds a health card from another province, you will be required to present your current health card upon registration. Any uninsured expenses will be the responsibility of the patient and prepayment will be required if you do not hold private insurance.
Out of Country Patients
For patients from outside Canada, you must present proof of valid insurance at the time of admission as well as a credit card to cover any portion of the visit that is not covered by your private insurance. If the patient does not have private insurance, prepayment arrangements will be made with a member of the IWK Patient Finance Liaison Group prior to the provision of an outpatient service or during the first 12 hours of an inpatient stay.
If you have any questions regarding your bill, please contact clientsreceivable@iwk.nshealth.ca
If you have any questions regarding payment options, please contact accountsreceivable@iwk.nshealth.ca